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Each account includes the following features. This information is provided to help you make an educated decision in your hosting service.
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Help!
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Available with
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We making every effort to provide extensive documentation of our system so that your answers are here before you ask. Our Help section is divided
into Frequently Asked Questions for novices and experts and a 190+ page manual on how to use our system. Need more help, we’re an e-mail away.
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Email Support
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Available with
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If you get stuck and need help, in addition to our extensive documentation and help we’re an e-mail away. We make every effort to reply immediately
to all support requests.
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Telephone Support
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Available with
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You may need to call us for emergencies or extremely important concerns. The Telephone Support tool gives you phone number information to contact
our tech-support representatives.
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Disk Space
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Available with
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Most sites containing several pages with graphics use less than one MB of disk space. Additional disk space is not only available in our higher end
packages but is also available for larger sites and online stores if needed.
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Data Transfer
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Available with
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This is the amount of network traffic related to your domain. A large number
of sites have less than 500MB of traffic per month, but popular sites could use three or four times that. If this becomes an issue, remember, you can always upgrade.
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Domain Name
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Available with
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Your web site comes with it’s very own domain name (www.yourcompany.com). You get your very own unique IP address on the
web server. We don’t offer second rate ‘fake virtual' domain accounts, that fool browsers by redirecting them to the client directory on the server. This
method only works with certain browsers, is not full featured and is not a professional solution.
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Static IP Address
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Available with
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Each account comes with a static IP address. A static IP address means the IP address (the number of your site) never changes. Some hosting
companies use dynamic IP addressing, which means the IP number is different each and every time you connect to the server or they have several domains use 1 IP address. A static IP address provides your site with a
never-changing solid address, which allows you to use it when FTPing files, or pinging your site, etc. A static IP allows you to have a true domain name.
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File Transfer Protocol (FTP)
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Available with
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File Transfer Protocol (FTP) is used to upload and download files to your server. FTP programs enable you to manipulate files on the server as if
they were on another drive on your computer. Almost all site design programs like Adobe Pagemill, Macromedia Dreamweaver, GoLive HotDog, Allaire HomeSite, CyberStudio, HotMetal Pro, Netscape Communicator
and NetObjects Fusion use FTP to maintain your site.
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Your own CGI-BIN
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Available with
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We encourage development of highly interactive, successful sites. For your
site to be truly interactive you will be able to run computer programs in your own CGI-BIN.
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Access to raw logs
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Available with
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Although we provide the statistics tool that digests and analyzes the raw
access logs for you, some clients prefer to use their own applications for this. For them, we provide access to all the access log files.
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Ecommerce Ready
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Available with
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If you wish to establish a new merchant account to take credit card orders over the internet we offer a start to finish E-Commerce solution that
includes, 40- or 128-bit SSL encryption, a merchant bank account, the CyberCash gateway, and several storefront software packages for you to choose from. Please contact us at 630-855-5445 for assistance with this
manner.
Our server is fully ecommerce capable. We’ve purchased and provide SSL security to our clients to use or if you prefer to use your own, you can
purchase and install it using the tools in your Command Center. We support Thawte, VeriSign or Equifax certificates. Our system is also ready to use CyberCash Cashregister.
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