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Frequently Asked Questions You can search for specific info by entering a word or phrase here: Domain Names & Registration Do I have to register my domain name or do you do that for me? Can I register my own domain? How long does it take to register a domain? What if I already own a domain name? Who owns the domain names that are registered through EZ2BA.COM? How do I contact you? Do I have to use www before my domain name? Newbie Questions What package should I choose? Do you support FrontPage Extensions? Do you offer secure server space for transferring credit card information? What is a "parked" domain name and how much does it cost? How often can I update my site? What is a CGI-bin and do I get one? Do I have to be a genious to set up email boxes? What about technical support? How long does it take to sign up? Can I pay by check? How hard is it to upgrade? Billing Questions Are there any setup fees? Will my credit card be billed automatically when it's time for renewal? Will I get any notification of an upcoming bill? How do I save money? Can I see my billing history to track what I was charged? If I have an annual account, do I have pay it all up front? General Account Questions What if I exceed my disk or bandwidth quote for the month? Is there a faster way into my Command Center? Can you tell me more about directories that are in my account? Publishing and Uploading Why doesn’t my site show up after uploading it? How do I publish using PageMill 3.x? How do I publish using Claris Home Page? How do I publish with CuteFTP? How do I publish my site using Dreamweaver? How do I publish my site using Composer? How do I publish my site using WSFTP? How do I make my SiteBuilder site go live on my domain name? How do I make special fonts work? Email How do I set up Eudora? How do I set up Microsoft Internet Mail? How do I set up Outlook and Outlook 2000? How do I set up Outlook Express? How do I set up Netscape Mail? What are the POP and SMTP servers? Using web mail, old deleted emails keep coming back, how do I prevent this? Propeller-Head Questions What error codes are there and what do they mean? Can I create my own custom error message pages? What are the server specs? What is the version and location of Perl? What programming languages and database are supported on your servers? Do you support SSI? Can I use a Macintosh with your service? Do you support Java Servlets? Do you support or have Cold Fusion installed? Real Answers to Trick Questions Do you offer unlimited bandwidth? Do you offer unlimited email addresses?

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